Return & Exchange

 Order Cancellations
 
 - Orders canceled within 24 hours of payment will be eligible for a full refund.
  - Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
  - Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
  - Once your order has been shipped, it can no longer be cancelled.
 
 PS.Rush orders will enter into service as soon as we get the payment,so you may not able to get full refund even you cancel the order within 24 hours of the payment.
 
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 Exchange
 
 However, we want our customers to be happy.We accept exchange for any occasion.
 
 For all returnable case, you will get free replacement instead of return on request. No matter for the same item or a different item at the same or lower price.
 
 For cases that is not returnable, we still accept exchange to the same item in different size or color or a different style at the same or lower price.But you will be responsible to pay the cost price, however, you will finally get the dress you want from HotCelebrityDresses.
 
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Return Policy
 
 All our dresses would be made to order, so we do not accept return for non quality issue.If there is any quality issue, size problem or any other mistakes caused by our side, we will full refund your money.
 Quality problem should refer to product blemish such as holes or serious discolored and craze on the product. The problems related to material difference from the buyer's imagination or when buyers wears the product but it's not so beautiful enough as their expectation ect. We will not regard them as the quality problem.
 
 Size issue refer to the wrong size.We will make the dress totally conform to the size you put in your order, we will contact you via email if there is anything seems not correct in your order, please pay attention to check your email if you order in personal size,you know, the dress would not fit, if the size is wrong.If we fail to make the correct size, we will full refund your money.But if the dress is the size you order, but not fit, you will be responsible for this.
 
 For other occasion like, we make the wrong item, or send you the wrong item,please just contact us as soon as you get the parcel, full refund.
 
 PS.Color aberration always exists due to the color effect by pc monitor and weather condition, so it can't be regarded as a quality problem